Contact DATRON Customer Service & Support

We Are Your North American DATRON Technology Partner

Whether by Email, Phone, or Chat, We’re Quick to Respond

We understand how important it is for your CNC machine to always be ready to make parts. Extended downtime is expensive and can impact your customer commitments, so we provide several service options to fit your needs. DATRON’s “plug-n-play” machine design provides the option to exchange parts yourself, without a service visit, saving you time and money. Remote diagnostics, let many service issues be fixed over the phone – in real-time —or we can ship locally stocked components. And if you need it, we guarantee you can have a service technician on-site to help. You can contact DATRON Customer Service & Support by phone, email, or web form.

If you are a current DATRON Customer in North America and require immediate attention, please use the Service Hotline: 603-215-5870 or email [email protected].

Service Hotline
Remote Diagnostics
One-Hour Ticket Confirmation
Direct Plug n’ Play Parts
Training & Installation

Tool Orders

603.215.5890
[email protected]

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*If you are outside North America, please contact DATRON AG. 

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DATRON USA will be closed Thursday, December 24th and Friday, December 25th, 2026, in observance of Christmas.

Normal business hours will resume Monday, December 28th.

DATRON USA will be closed Thursday, November 26th and Friday, November 27th, 2026, in observance of Thanksgiving.

Normal business hours will resume Monday, November 30th.

DATRON USA will be closed Monday, October 12th, 2026, in observance of Indigenous Peoples' Day.

Normal business hours will resume Tuesday, October 13th.

DATRON USA will be closed Monday, September 7th, 2026, in observance of Labor Day.

Normal business hours will resume Tuesday, September 8th.

DATRON USA will be closed  Friday, January 1st, 2027, in observance of New Years Day.

Normal business hours will resume Monday, January 4th.