When engaged in the machine qualification process, we often ask our customer, “Who are you assigning to operate or manage the machining system?” You might ask yourself, “Why should DATRON care who operates the system?” The short answer is, to us, it’s just as important that you have the right CNC operator, as it is that you select the correct machining system.
Over the past 20 years, we have built our business on implementing high-speed machining systems that increase product efficiency and quality. Our reputation has grown on the success stories and reference companies we have accumulated over the past two decades. Truly, the DATRON milling system is only one piece of the equation for a successful implementation. The other piece is who the CNC operator is after the machine installation is complete.
Why Selection of the Right CNC Operator is Critical to Success
As a machine tool distributor, it is our responsibility to not only make sure you have the right machine configuration for your needs but also to make sure you are prepared to leverage your capital investment by assigning the right CNC operator to the DATRON machine. As expected, we go through extreme testing and scrutiny to qualify our machine tool for the given application, but sometimes, not enough scrutiny or consideration is given on which CNC operator will have the responsibility for the installed equipment. Unfortunately, there have been instances where customers have not selected the right CNC operator to run the equipment. In those cases, when the wrong CNC operator is chosen, it often leads to unsatisfactory results from the machine in terms of output – and a frustrating and costly implementation for both DATRON and the customer.
Choosing the right CNC operator or system manager varies depending on the equipment, application and production demand. I highly recommend you discuss these details with the DATRON representative who is managing your project. Clearly setting expectations such as; the learning curve, ramp-up time before you are in full production, education and experience of the CNC operator, number of days and people involved in the training, secondary processes, third-party equipment, and budgeting for advanced CNC operator training at a future date are just some of the considerations for a complete and successful implementation.
It is our goal at DATRON that every system implementation is performed on-time, quickly, efficiently, smoothly and stress-free. A successful installation is just as rewarding for us, as it is for our customers.
DATRON Dynamics, Inc.
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