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Through 35 years of experience in the design and service of CNC machines, Datron has found that our success is based on the partnerships that we form with our customers — and empowering them with knowledge of our equipment helps them to use it more efficiently. With that empowerment in mind, our R&D group set out to design machines that feature accessible mechanics and electronics and facilitate the easy replacement or exchange of parts by the operator. They also developed operational parameters whereby the machine actually protects itself. For example, it will not permit the operator from driving an axis beyond the end of the ballscrew. Or, in the event that an operator drove a tool into the bed, the tool would break, but the machine shuts off, preventing further damage to the bed or valuable blanks. Further, they developed a Microsoft® Windows®-based control that is familiar to the user and automatically re-calibrates the machine following part exchange to guarantee accuracy and repeatability. With an overall machine design where service requires a basic skill level equivalent to turning a screwdriver, our customers are able to replace parts themselves in a time frame that is faster than any service person could even get on site.
It all starts in Germany. Have you ever gotten behind the wheel of a German-made automobile and noticed that things just make sense? The precision of the doors make that special sound when you shut them behind you. All the instruments are in the right place. And the motor just hums. That’s because German engineering is based on due diligence — solving problems before they arise. At Datron we look down the road to gain a firm understanding of exactly how our equipment will be used and to provide our customers with everything they could possibly need to make their job easier. This includes everything from precisely made components that are easy to swap to exclusive use of low voltage that poses no risk during the replacement of those components. The majority of our parts can be swapped within 30 minutes.
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